Privacy Policy

TICKTUR GLOBAL LTD

1. Introduction and Right to Information

At Ticktur Global Ltd (hereinafter, the “Company”), this Privacy Policy applies to users who access and use the website [informative domain] and its related digital services.

This policy explains how we collect, use, share, and protect your information, in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and other applicable laws. We may update this policy periodically. Any significant changes will be communicated on the website or by email to info@ticktur.com.

2. Key Definitions

Personal Data: Information that allows the identification of a natural person.
Platform: The informational and commercial website of Ticktur Global Ltd.
User: A person who accesses, browses, or interacts with the website.
Data Processor: Third parties who process data on behalf of Ticktur Global Ltd.

3. Data Controller

Controller: Ticktur Global Ltd
Registered Office: Efesou 9, 5280 Paralimni, Famagusta – Cyprus
VAT Number: 60195604W
Privacy Email: info@ticktur.com
Data Protection Officer (DPO): info@ticktur.com

4. Data We Collect

On this website, we mainly collect contact and commercial interaction data:

Identification: Name, company, email address, phone number.
Preferences: Professional interests related to tourism, leisure, entertainment, or event management.
Technical Data: IP address, browser, operating system, browsing cookies.
Contact or Subscription Forms: Messages voluntarily sent by the user.

5. Purpose of Data Processing

We use your data to:

Address inquiries and requests for information.
Offer commercial information about our services (CRM, audioguides, ticket sales collaboration).
Manage communications with potential clients and collaborators.
Send newsletters and promotional communications (if you gave consent).
Perform statistical analysis of website usage.
Comply with applicable legal obligations.

6. Legal Basis for Processing

Explicit Consent (Art. 6.1.a): For commercial communications, cookies, and marketing.
Legitimate Interest (Art. 6.1.f): To improve our services and website security.
Legal Obligation (Art. 6.1.c): In case of requests from authorities.

7. Cookies and Similar Technologies

The website uses cookies to enhance user experience. You can configure them in the corresponding panel or in your browser.

Technical (necessary).
Preferences (e.g., language).
Analytics (e.g., Google Analytics).
Advertising (if remarketing campaigns are used, with consent).

8. Recipients and Transfers

We may share data with:

We do not make international transfers outside the EEA without appropriate safeguards.

Technology Providers (hosting, email, web analytics).

Marketing Platforms (Google, Meta), only if the user consents.

Authorities, when legally required.

9. Security Measures

We apply security measures such as:

SSL/TLS protocols for encryption.
Internal access control.
Secure backups.
Incident monitoring systems.

10. User Rights

You can exercise your rights by writing to info@ticktur.com:

Access, rectification, or deletion of data.
Opposition or limitation to processing.
Portability.
Withdrawal of consent at any time (e.g., unsubscribing from newsletters).
You can also file a complaint with the Spanish Data Protection Agency (www.aepd.es) or your country’s relevant authority.

11. Minors

Our services are intended for individuals over 14 years of age. We will delete data of minors if improper processing is detected.

12. Data Retention

Contact and commercial leads: Up to 3 years from the last contact.
Newsletter subscriptions: Until consent is withdrawn.
Technical logs and cookies: According to legal and technical periods established..

13. Communications and Marketing

We will only send promotional communications if we have your prior consent (opt-in).
You can unsubscribe at any time using the link included in each email or by writing to info@ticktur.com.