This Cookie Policy explains how TICKTUR GLOBAL LTD, located at Efesou 9, 5280 Paralimni, Famagusta, Cyprus, VAT number: 60195604W, uses cookies and similar technologies on the ticketing, activities and digital products management Platform (the “Platform”).
The goal is to provide the User with a safe, personalized, and efficient experience, ensuring transparency and control over the use of their browsing data.
1. What are cookies?
Cookies are small text files installed on the User’s device when accessing the Platform, which allow storing and retrieving information about browsing (language preferences, pages visited, time spent, products added to the cart, etc.).
In addition to cookies, the Platform may use similar technologies such as tracking pixels, tags, or SDKs for analytics, personalization, or advertising purposes.
2. Types of cookies used on the Platform
Ticktur uses different categories of cookies:
• Technical or necessary cookies: ensure basic functionality (login, cart, ticket issuance with QR or barcodes). Do not require consent.
• Personalization cookies: remember chosen settings (language, currency, accessibility).
• Analytical or performance cookies: collect statistical data (number of visits, pages consulted, navigation paths) to improve design and usability.
• Advertising or marketing cookies: track activity to show ads tailored to interests inside and outside the Platform (related attraction promotions).
3. First-party and third-party cookies
Some cookies are managed directly by Ticktur, others by third parties.
Third-party providers may include services such as Google Analytics, Meta Pixel, or payment platforms that integrate tracking systems to enhance transaction security.
These third parties may process data outside the European Economic Area; Ticktur ensures the application of standard contractual clauses or other valid guarantees under European and Cypriot law.
4. User consent
Upon first access, a banner appears requesting consent for non-essential cookies.
The User may:
• Accept all cookies.
• Reject all optional cookies.
• Configure preferences by selecting allowed categories.
Consent can be modified at any time through the settings panel available on the Platform.
5. Managing and disabling cookies
In addition to the Ticktur panel, the User can manage cookies through browser settings (block, allow, or delete).
Disabling technical cookies may prevent the Platform from functioning properly and block processes such as ticket purchases or access to audioguides.
6. Use of cookies for personalization and marketing
Cookies may be used to create basic browsing profiles and personalize attraction recommendations based on detected interests.
Browsing and purchase history may influence displayed recommendations.
No automated decisions with legal effects or significant impact on the User are made.
Advertising cookies allow displaying Ticktur promotions on third-party sites tailored to the User’s profile.
7. Cookie retention
Duration depends on the type of cookie:
• Session cookies: deleted when closing the browser.
• Persistent cookies: remain for several days up to a maximum of 24 months, unless manually deleted by the User.
8. Changes to the Cookie Policy
Ticktur may modify this Policy to adapt to legal changes, Platform evolution, or instructions from regulatory authorities.
New versions will take effect upon publication on the Platform.
Significant changes will be communicated via a prominent notice or a new consent banner.