1. Platform Availability and Operation
This Disclaimer governs the conditions under which TICKTUR GLOBAL LTD, located at Efesou 9, 5280 Paralimni, Famagusta, Cyprus, and VAT number: 60195604W, limits its liability regarding access, use, and navigation on the ticket sales and management platform, activities, and digital products (the “Platform”).
Ticktur makes reasonable efforts to keep the Platform continuously available and error-free. However, it does not guarantee uninterrupted service, the absence of technical failures, or complete protection against external incidents.
The User understands and accepts that temporary interruptions may occur due to maintenance, technical updates, or internet network issues. Ticktur shall not be liable for damages arising from such interruptions as long as it acts with reasonable diligence in their resolution.
2. Accuracy of Published Information
The information published on the Platform is obtained from various sources, including Organizers of attractions. Although Ticktur reviews and monitors the information to ensure clarity and accuracy, it does not guarantee the absolute accuracy, timeliness, or completeness of the content.
The User accepts that the final description, access conditions, schedules, or features of the attraction may differ from what is published due to causes beyond Ticktur’s control.
When Ticktur acts solely as an intermediary, responsibility for inaccurate information lies with the Organizer.
3. Liability for Third-Party Managed Attractions
The Platform operates as a marketplace that includes attractions managed directly by Ticktur and those offered by external Organizers.
• For attractions managed directly by Ticktur, the company assumes contractual responsibility in accordance with the Terms and Conditions.
• For attractions managed by external Organizers, Ticktur acts as a technological intermediary: responsibility for service provision rests solely with the Organizer. Ticktur will mediate in case of incidents but is not liable for third-party breaches.
4. Limitation of Liability for Damages
Ticktur shall not be liable in the following cases:
• Indirect damages, loss of profit, data loss, or unmet expectations.
• Breaches or deficiencies in services provided by external Organizers.
• Consequences arising from force majeure or unforeseeable and unavoidable situations.
• Damages caused by improper use of the Platform or digital tickets.
Ticktur’s maximum liability, when acting as a direct provider, is limited to the amount actually paid by the User in the affected transaction.
5. Use of Third-Party Links and Services
The Platform may contain links to third-party websites, applications, or services provided for the User’s convenience.
Ticktur does not control or guarantee the availability, security, or accuracy of such external services.
Access is under the sole responsibility of the User, who must review applicable terms and privacy policies.
6. User Responsibility
The User is responsible for using the Platform lawfully and in accordance with the Terms and Conditions.
The User is responsible for any third-party data provided when making reservations and guarantees having their consent.
Any claim arising from lack of authorization shall fall on the User, releasing Ticktur from liability.
7. Information Security
Ticktur applies advanced technical and organizational measures to protect information but does not guarantee that the Platform is completely free from viruses, malware, or attacks.
The User must have adequate protection tools and acknowledges the inherent risks of using the internet beyond Ticktur’s control.
8. Applicable Law and Jurisdiction
This Disclaimer is governed exclusively by the laws of the Republic of Cyprus.
Any dispute shall be submitted to the competent courts of Cyprus, without prejudice to the mandatory rights of consumers in their country of residence.